FAQs

How do I place a custom order?

Custom orders can be placed through the contact us page or from the home page in the section titled Custom Order Request.

How long will it take for my order to ship?

We make every attempt to be as efficient as possible. Depending on the nature of your order and time of season shipping times can vary. If you are in need of an item by a certain date please contact us directly. For more information on shipping cost and process times please visit our shipping policy page.

What is your return/exchange policy?

Due to the nature of these items Betsy Jane Studio does not offer a return/exchange policy. If an item you have ordered has arrived damaged please contact us immediately. For more information please visit our returns & exchange policy page.

Have a question that is not covered here?

Please fell free to send an email to hello@betsyjanestudio.com

Additional Information

Please note that all sizes are approximate and may vary up to an inch. Due to the nature of wood, knots and wood grains will vary from sign to sign. Each product is made of real wood, leather, or acrylic. These materials are laser cut. Some materials are hand cut and hand-painted with varying imperfections.